I am often asked how I can work with people in conflict and remain calm and neutral.  How do I listen to angry, upset, frustrated people all day and find fulfillment in my work?  How do I have the patience to deal with other people’s conflicts?  Many people have told me they wouldn’t want my job.  I do want my job and I love what I do.

It is my passion and mission to help people find a better way to resolve their disagreements.  It breaks my heart to see people in physical and emotional pain as a result of the conflict in their relationships.  The negative effects of conflict take such a heavy toll on people.  After years of working with attorneys who went to court, I saw firsthand the devastating effects of litigation.  It is not a system that mends and repairs relationships.  It usually destroys relationships and causes deep resentment and hurt making it almost impossible to move forward.

Mediation is a better way to resolve conflict.  It gives people the opportunity to speak to each other, be heard, and understood.  This open communication provides the lifeline to mend relationships.  The outcome is more positive.  The parties usually follow through on their commitments because it is their agreement.  They have been empowered to speak for themselves and find a mutually agreeable resolution for all parties.

So when I’m asked about how I can be in the midst of arguing couples and/or families, I tell people that I am here to serve and help people find a way to communicate so that they move on and live in peace.

This entry was posted on Friday, June 25th, 2010 at 1:13 pm and is filed under Conflict Resolution Tips, Mediation Info, News. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.